20080617

A goal I can sink my teeth into

I struggle at work to get an acceptable "accuracy rating"— not because I'm inaccurate, but because nobody here does anything whatsoever unless they are specifically asked to in direct, written documentation, and have received explicit permission to do so. Consequently, any time I do anything because that's what one of my clients want, or as a preventative measure to prevent future problems from occurring, or in an effort to better document or serve the company, it comes up on some report as a deviation from the prescribed process, and they deduct my "mistake" from my "accuracy report." The single thing, then, preventing me from receiving a raise, is the fact that my accuracy rating is at 92% when it has to be at least 98%.

Here, then, is my goal to myself– something that I can personally invest into for the purposes of a greater gain. I will aspire to reach a perfect rating, with high productivity numbers, and to completely stop helping anyone in any way. My clients will notice—many of them comment daily on how I'm the best person they've ever worked with, and they can't believe what a pleasure it is—but I can just flat out tell them that it's something I'm not allowed to do anymore. I'm just a processor. I'm going to quit this place anyway, so they're going to lose me either way.

Then, when I find a new job, I'll quit, just as my numbers hit acceptable levels for a raise.

In the exit interview, my boss will inevitably ask, "your numbers went way up at the end there. What did you do to fix the problems you were having?" At which point I will reply, "I just stopped caring. Since I was already on my way out, I just stopped helping the team and sat at my desk waiting for five o'clock to roll around, and my numbers just shot through the roof. Hey, did you get that puppy you were talking about at my last review?"

She's not bright enough to make the connection, but fuck her. She's the one who only understands arbitrary statistics pulled from computerized reports. What a twat.

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